About Us
The Geoffrey Bailey Customer Charter
So often today, shopping is an impersonal and hurried experience, marred by crowded shops, indifferent assistance and poor quality goods. Geoffrey Bailey Shoes is a retailer who believes that shopping for shoes should be an enjoyable and relaxing experience that will lead to complete customer satisfaction. To that end, a special customer charter has been developed that promises:
- To treat all visitors as valued guests, with a warm welcome, no pressure and a polite farewell, whether or not a purchase has been made.
- To offer personal service and professional advice, including appropriate fitting advice, for all foot types and sizes.
- To provide support services as required, including high quality repairs by craftsmen, special orders without obligation, and the provision of related merchandise, including accessories and shoe care.
- To listen to and act upon requests for different merchandise.
- To facilitate payment by any convenient means. (We accept all major credit cards including American Express cards).
- To provide quality wrapping and packaging for all goods supplied.
- To satisfactorily resolve any matters concerning products supplied by Geoffrey Bailey Shoes.
Geoffrey Bailey Shoes Ltd Company Number 1851652.
Registered address 34 Market Place Wantage Oxfordshire OX12 8AH.
News - Autumn…
Friday, September 3, 2010You can tell it’s Autumn; kids back at school, and the sun comes out and it’s warm! It does mean it’s time for new shoes though….