About Us

The Geoffrey Bailey Customer Charter

So often today, shopping is an impersonal and hurried experience, marred by crowded shops, indifferent assistance and poor quality goods. Geoffrey Bailey Shoes is a retailer who believes that shopping for shoes should be an enjoyable and relaxing experience that will lead to complete customer satisfaction. To that end, a special customer charter has been developed that promises:

  • To treat all visitors as valued guests, with a warm welcome, no pressure and a polite farewell, whether or not a purchase has been made.
  • To offer personal service and professional advice, including appropriate fitting advice, for all foot types and sizes.
  • To provide support services as required, including high quality repairs by craftsmen, special orders without obligation, and the provision of related merchandise, including accessories and shoe care.
  • To listen to and act upon requests for different merchandise.
  • To facilitate payment by any convenient means. (We accept all major credit cards including American Express cards).
  • To provide quality wrapping and packaging for all goods supplied.
  • To satisfactorily resolve any matters concerning products supplied by Geoffrey Bailey Shoes.

Geoffrey Bailey Shoes Ltd Company Number 1851652.

Registered address 34 Market Place Wantage Oxfordshire OX12 8AH.


News - 10 years younger style event!

Thursday, January 19, 2012

Along with Charlotte from Segais, I’m hosting an event at Wantage Civic Hall on Thursday 16th February at 7.00. This is an opportunity to find out all you need to know from the experts in hair, skin care, and make up, fashion and trends, cosmetic dentistry, colour analysis, nutrition and lifestyle. Tickets cost £10, this [...]

News - The joy that is January

Monday, January 9, 2012

Grey skies, Christmas over, no proper snow… But there’s always your local friendly shoe shop with lots of lovely shoes and bags to brighten your day! Sale still on, and waiting for new season product to arrive..

News - Free shipping!

Friday, July 22, 2011

Ok; even though it costs me in the region of £7.50 to send out shoes recorded delivery, I have decided to not charge this just as a thank you for looking at my site.  New stuff arriving and will be updated on here as it comes.